Cancellation Policy

Our cancellation policy is designed to provide flexibility to our valued customers while ensuring fair treatment to all parties involved. The specific cancellation terms may vary depending on the type of service booked (e.g., flights, accommodations, tours) and the policies of the service providers. Please review the details below:

1. Cancellation Period:

To be eligible for a refund, you must cancel your booking within the specified cancellation period, which will be clearly stated in your booking confirmation or the terms provided by the service provider. Cancelling outside this period may result in partial or no refund.

2. Refund Eligibility:

Refund eligibility will depend on the type of service and the policies of the service provider. Some services may be non-refundable, while others may allow for full or partial refunds. Please carefully review the terms and conditions at the time of booking.

3. Non-Refundable Services:

Certain bookings, such as promotional offers or special deals, may be non-refundable or subject to specific cancellation fees. In such cases, no refunds will be issued for cancellations or no-shows.

4. Partial Refunds:

If you cancel only a portion of your booking (e.g., removing one traveler from a group booking), refunds will be processed based on the terms and conditions of the service provider for each individual component.

5. Flight Refunds:

Airline ticket refunds are subject to the refund policies of the specific airline and fare class booked. Some fares may be non-refundable, or refunds may be provided in the form of airline credits for future travel.

6. Tour and Activity Refunds:

Refund policies for tours and activities may vary based on the policies of the respective tour operators. Please check the specific terms before booking.

7. Accommodation Refunds:

Accommodation bookings may have different cancellation policies, depending on the property and room type selected. Please refer to the specific terms provided at the time of booking.

8. Force Majeure:

In exceptional cases of unforeseen circumstances, such as natural disasters or other force majeure events, refund eligibility may be subject to the policies of the service providers involved.

9. Refund Process:

To initiate a refund request, please contact our customer support team using the contact details provided in your booking confirmation. Refunds will be processed as per the applicable refund policy and may take varying periods to reflect based on the payment method used.

Please note that this policy is a general guideline and does not constitute a contractual agreement. The actual terms and conditions governing cancellations and refunds for specific bookings will be provided at the time of booking and are subject to the policies of the respective service providers. We advise you to read and understand the cancellation policy for each booking before making any reservations. For any further inquiries or assistance, please do not hesitate to contact our customer support team.