Privacy Policy

Last Updated: 12 July 2023

PRBBD Online Travel Agency ("we," "us," or "our") is committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website and services. By accessing our website or using our services, you consent to the practices outlined in this policy.

Information We Collect:

1. Personal Information: When you make a booking or use our services, we may collect personal information such as your name, email address, phone number, billing address, and payment details.

2. Travel Information: To facilitate your travel arrangements, we may collect information about your travel preferences, including destination choices, travel dates, and accommodation preferences.

3. Device and Log Information: When you access our website, we may collect information about your device, browser type, IP address, and browsing activities. This data helps us improve our website and better understand user behavior.

4. Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience and provide personalized services. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

1. Booking and Services: We use your personal information to process your bookings, reservations, and other travel-related services you request from us.

2. Communication: We may use your contact information to send you booking confirmations, travel updates, newsletters, promotional offers, and other relevant communications. You can opt-out of marketing communications at any time.

3. Customer Support: Our customer support team may use your information to assist you with inquiries, feedback, and resolving issues related to your bookings or services.

4. Improving Services: We analyze user data to improve our website, services, and offerings. This includes understanding user preferences and identifying areas for enhancement.

5. Legal and Security: We may use your information to comply with legal obligations, protect our rights, and prevent fraud or other illegal activities.

How We Share Your Information:

We treat your personal information with the utmost confidentiality and only share it under the following circumstances:

1. Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and can only use your data for the intended purposes.

2. Business Transfers: If there is a merger, acquisition, or sale of our business, your information may be transferred to the new entity in accordance with this Privacy Policy.

3. Legal Requirements: We may disclose your information if required by law, legal process, or government request.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Your Choices:

1. Access and Correction: You have the right to access and update your personal information. If you wish to review or modify your data, please contact us using the details provided below.

2. Opt-out: You can opt-out of receiving marketing communications from us at any time by following the instructions in our emails or contacting us directly.

Children's Privacy:

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals in this age group. If you believe we have inadvertently collected information from a child under 16, please contact us to have the data removed.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will reflect the revision date.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

PRBBD Online Travel Agency

Address: Bakra Bazar,Jhikargachha,jessore

Email: privacy@prbbd.com

We take your privacy seriously and will address any inquiries promptly and responsibly.

Note: This Privacy Policy is intended as a general overview and does not constitute a contractual agreement. The actual terms and conditions governing our services can be found in our Terms of Service.